CUSTOMER SERVICE
Transportation period:
Under normal circumstances, shipping from Canadian harbor to Chinese port usually will take 14 days to
21 days. Major port for instance like Hong Kong, Shanghai, Shenzhen, and Tianjin has direct access
requires less time. The minor port requires vessel transfer, generally needs to increase by one week
time.
Payment Terms:
100% letter of credit or pay in advance 30% deposit, 70% bank D/P upon invoice.
Delivery Lead time:
Upon signing contract, loading within 2-3 weeks.
Quality specification:
Refers to Canadian NLGA standard operating procedure of each grade, or by previous arrangements.
Customer inspection:
We welcome our customer to visit our Canadian site to conduct product inspection, in order to establish the long-term working relationship.
Other materials:
For other inquiries, please feel free to contact us.